License Information

BetBeast Casino provides online gaming services through its Canada-facing website in accordance with the legal and regulatory framework applicable to the operator and its licensed activities. This page is intended to present the core licensing and compliance information in a clear and transparent manner for users in Canada.

BetBeast Casino is operated by Riviera Entertainment N.V., a company registered in Curaçao under Company Number 156650. The operator holds a B2C online gaming licence under Licence Number OGL/2024/1367/1045, issued by the Curaçao Gaming Authority. This licence authorises the operator to provide remote gaming services in accordance with the applicable legal requirements, licence conditions, and compliance obligations established by the relevant regulatory framework.

The website is intended for use only by persons who are 18 years of age or older and who are legally permitted to participate in online gambling activities in their jurisdiction of residence. Access to the services is restricted where prohibited by law. It is the responsibility of each user to ensure that participation in online gaming is lawful in their province, territory, or other place of residence before registering or using the website.

Operator and Licence Details

• Operator Name: Riviera Entertainment N.V.
• Country of Registration: Curaçao
• Registration Number: 156650
• Licence Number: OGL/2024/1367/104
• Licence Type: B2C Online Gaming Licence
• Regulatory Authority: Curaçao Gaming Authority
• Territory of Services: Canada-facing online gaming services, subject to legal eligibility and territorial restrictions
• Age Restriction: 18+ only
• Legal and Regulatory Compliance

BetBeast Casino states that its operations are conducted in line with the obligations applicable to licensed remote gaming providers. This includes compliance measures relating to customer verification, financial integrity, data protection, player protection, and dispute handling. The operator may update internal procedures and account controls where necessary to meet regulatory requirements, prevent unlawful activity, or respond to legitimate legal requests.

The operator reserves the right to limit, suspend, or terminate access to the services where required by law, regulation, licensing conditions, internal compliance procedures, or security concerns. This includes cases involving incomplete verification, suspected fraud, duplicate accounts, chargebacks, prohibited use, or activity that may expose the operator or users to legal or regulatory risk.

AML and KYC Policy

BetBeast Casino applies anti-money laundering and know your customer procedures as part of its legal and operational compliance framework. These procedures are intended to prevent money laundering, terrorist financing, fraud, identity misuse, payment abuse, and other unlawful conduct.

As part of AML and KYC controls, the operator may request documents and information necessary to verify a user’s identity, age, residence, payment method ownership, and source of funds where appropriate. Verification may include, but is not limited to, government-issued identification, proof of address, proof of payment method, transaction records, and additional supporting documents where enhanced due diligence is required.

The operator may carry out verification checks at registration, before processing withdrawals, when risk indicators arise, or at any other stage where verification is considered necessary. Until verification has been completed to the operator’s satisfaction, certain account functions may be restricted. BetBeast Casino may refuse transactions, delay withdrawals, suspend account activity, or close an account where legal, regulatory, or risk-based concerns are identified.

Data Protection and Security Measures

BetBeast Casino states that personal data is processed for legitimate operational and legal purposes, including account administration, identity verification, fraud prevention, payment processing, customer support, responsible gambling controls, and regulatory compliance. The processing of personal information is carried out in accordance with the operator’s privacy practices and applicable data protection standards.

To protect user information, the operator applies administrative, technical, and organisational safeguards designed to reduce the risk of unauthorised access, loss, misuse, alteration, or disclosure of personal data. These safeguards may include encrypted connections, access controls, internal authorisation procedures, system monitoring, security reviews, secure storage methods, and data handling controls applied to third-party service providers where relevant.

Personal information may be shared with payment providers, identity verification providers, fraud prevention tools, compliance partners, legal advisers, and competent authorities where necessary for the lawful provision of services, the performance of contractual obligations, or the fulfilment of legal and regulatory duties.

Responsible Gambling Principles

BetBeast Casino states that it supports responsible gambling and makes its services available only to adults aged 18 and over. Gambling should be treated as a form of entertainment and not as a source of income or a solution to financial difficulties. Users are expected to manage their play responsibly and within their personal limits.

The operator may provide responsible gambling measures such as self-exclusion options, account restrictions, activity monitoring, and other player protection tools where applicable. BetBeast Casino may also use account information to identify patterns of behaviour that could indicate problematic gambling activity and may apply protective measures where necessary.

Accounts held by minors or by persons acting on behalf of minors are strictly prohibited. Any attempt to access or use the services in breach of age restrictions or player protection rules may result in immediate suspension or closure of the account.

Dispute Resolution and Complaints Procedure

Users who wish to raise a complaint, dispute, or account-related concern should first contact BetBeast Casino through the official support channels listed on the website. To allow proper review, users should provide accurate identifying details and sufficient information about the issue, including relevant dates, transactions, and supporting documents where applicable.

The operator will review complaints in accordance with its internal procedures and the terms governing the account relationship. Where additional verification or clarification is required, the user may be asked to provide further information before the matter can be assessed or resolved.

If a dispute cannot be resolved through the standard support process, it may be escalated in accordance with the operator’s applicable terms and any complaint routes available under the relevant licensing or regulatory framework. Any review of a dispute remains subject to the operator’s legal duties, verification obligations, anti-fraud controls, and the applicable governing law.

Transparency and User Acknowledgment

The licensing and compliance information published by BetBeast Casino should be read together with the website’s Terms and Conditions, Privacy Policy, Cookie Policy, Responsible Gambling policy, and any other legal notices or account-related instructions issued by the operator. By registering or using the website, users acknowledge that access to the services is subject to these terms, as well as to any legal and regulatory requirements that apply to the operator and the user.

Nothing on the website should be interpreted as permitting access to the services in any jurisdiction where such access is unlawful. BetBeast Casino reserves the right to apply verification checks, account limitations, transaction controls, and other compliance measures whenever necessary to uphold its legal obligations and maintain the integrity of its licensed operations.